1. Who We Are
RoadReady (“we”, “us”, “our”) is the data controller for your personal data under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. What Data We Collect
- Contact details: name, email, phone number (WhatsApp)
- Account credentials: encrypted password
- Vehicle details: registration, make/model, MOT and tax status
- Usage data: activity logs, reminder settings
- Payment details (processed securely by Stripe; we do not store card data)
3. How We Use Your Data
- Create and manage your account
- Send reminders and notifications (email, WhatsApp)
- Improve and secure the service
- Comply with legal obligations
4. Lawful Basis
- Contract: to provide the RoadReady service
- Consent: for communications (email, WhatsApp)
- Legal obligation: to comply with law enforcement or regulatory requests
- Legitimate interests: to improve our service and prevent fraud
6. Data Retention
We keep your data while you have an active account. If you close your account, we delete or anonymise data within 90 days unless retention is required by law (e.g., financial records).
7. International Transfers
If data is transferred outside the UK, we ensure adequate safeguards are in place (such as Standard Contractual Clauses).
8. Your Rights
- Access your data
- Request correction or deletion
- Withdraw consent at any time
- Request restriction or object to processing
- Data portability
9. Complaints
If you are unhappy with how we process your data, please contact us first at support@roadready.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
10. Contact Us
RoadReady
27 Old Gloucester St,
Holborn,
London
WC1N 3AX
Email: support@roadready.co.uk